{"id":48040,"date":"2019-12-31T11:45:24","date_gmt":"2019-12-31T10:45:24","guid":{"rendered":"http:\/\/kortunal.com\/?p=48040"},"modified":"2024-11-28T17:46:29","modified_gmt":"2024-11-28T16:46:29","slug":"faq-obozy","status":"publish","type":"post","link":"https:\/\/kortunal.com\/index.php\/2019\/12\/31\/faq-obozy\/","title":{"rendered":"FAQ – REZERWACJA OBOZ\u00d3W"},"content":{"rendered":"\n
\"\"<\/figure>\n\n\n\n

\nKr\u00f3tkie FAQ, w kt\u00f3rym zawarli\u015bmy odpowiedzi na najcz\u0119stsze\npytania rodzic\u00f3w:<\/p>\n\n\n\n

1. Czy musz\u0119 wype\u0142nia\u0107 formularz internetowy?<\/strong><\/p>\n\n\n\n

Prosimy, KONIECZNIE wype\u0142nijcie formularz internetowy. Zamieszczone tam informacje (np. miejsce wyjazdu, nr pesel) s\u0105 naprawd\u0119 niezb\u0119dne dla organizacji wyjazdu.
Je\u015bli z jakich\u015b powod\u00f3w zupe\u0142nie nie mo\u017cecie wype\u0142ni\u0107 formularza, to prosimy o mail na rezerwacja@silberberg.pl.
Nie przyjmujemy rezerwacji telefonicznych. <\/p>\n\n\n\n

2. Czy dostan\u0119 potwierdzenie rezerwacji?<\/strong><\/p>\n\n\n\n

Po wys\u0142aniu\nformularza otrzymacie potwierdzenie wst\u0119pnej rezerwacji, wraz z\numow\u0105 i kart\u0105 uczestnika, na podany w nim adres e-mail. Je\u015bli po\nwys\u0142aniu formularza nie otrzymali\u015bcie potwierdzenia – sprawd\u017acie,\nczy podany przez Was mail by\u0142 prawid\u0142owy oraz sprawd\u017acie folder ze\nspamem. W razie problem\u00f3w z dzia\u0142aniem formularza (zdarzaj\u0105 si\u0119\nr\u00f3\u017cne b\u0142\u0119dy w skrypcie) prosimy o informacj\u0119 na adres \nrezerwacja@silberberg.pl<\/a>\n.<\/p>\n\n\n\n

3. Kiedy moja wst\u0119pna rezerwacja jest wa\u017cna?<\/strong><\/p>\n\n\n\n

Otrzymanie potwierdzenia gwarantuje wst\u0119pn\u0105 rezerwacj\u0119. NIKOGO NIE WYKRE\u015aLIMY z listy bez wcze\u015bniejszego kontaktu, ale je\u015bli nie otrzymamy odpowiedzi na nasze przypomnienia, to rezerwacja b\u0119dzie anulowana. <\/p>\n\n\n\n

4. Co si\u0119 stanie, je\u015bli nie zd\u0105\u017c\u0119 wp\u0142aci\u0107 zaliczki na czas?<\/strong><\/p>\n\n\n\n

Po wst\u0119pnej\nrezerwacji wysy\u0142amy do Was pakiet dokument\u00f3w na podany w rezerwacji\nadres e-mail. Po otrzymaniu umowy zostaje 14 dni na wp\u0142at\u0119\nzaliczki. Je\u015bli zaliczka nie wp\u0142ynie, WST\u0118PNA REZERWACJA JEST\nAKTUALNA, ale b\u0119dziemy dzwoni\u0107 i pyta\u0107, czy j\u0105 podtrzymujecie\noraz poprosimy o wi\u0105\u017c\u0105cy termin wp\u0142aty zaliczki. Dopiero przy\ndalszym braku wp\u0142aty zaliczki rezerwacj\u0119 anulujemy. \n<\/p>\n\n\n\n

5. Co, je\u015bli nie dotr\u0105 do mnie dokumenty?<\/strong><\/p>\n\n\n\n

Wysy\u0142amy dokumenty\nza po\u015brednictwem e-maila, chyba, \u017ce \u017cycz\u0105 sobie Pa\u0144stwo\ndodatkow\u0105 wysy\u0142k\u0119 poczt\u0105 konwencjonaln\u0105. \n<\/p>\n\n\n\n

Je\u015bli dokumenty nie dotar\u0142y na skrzynk\u0119 e-mail, prosimy o kontakt rezerwacja@silberberg.pl<\/a> , mo\u017ce to oznacza\u0107 b\u0142\u0119dnie podany w zg\u0142oszeniu adres, mail m\u00f3g\u0142 utkn\u0105\u0107 na filtrze antyspamowym lub z innych powod\u00f3w technicznych nie trafi\u0107 do adresata.
Je\u015bli problem dotyczy wysy\u0142ki papierowej – to najprawdopodobniej problem z poczt\u0105, w\u00f3wczas ponowimy wysy\u0142k\u0119. <\/p>\n\n\n\n

6. Czy wysy\u0142acie potwierdzenie tak\u017ce po otrzymaniu przelewu?<\/strong><\/p>\n\n\n\n

Potwierdzeniem wp\u0142aty zaliczki jest DOW\u00d3D WP\u0141ATY\/PRZELEWU.
Jest on dla nas wi\u0105\u017c\u0105cy i NIE WYSY\u0141AMY OSOBNYCH POTWIERDZE\u0143. Gdyby zaliczka nie dotar\u0142a, b\u0119dziemy si\u0119 kontaktowa\u0107 telefonicznie i okazanie dowodu wp\u0142aty jest wystarczaj\u0105ce. <\/p>\n\n\n\n

7. Co zrobi\u0107, je\u015bli nie ma ju\u017c miejsc na danym obozie?<\/strong><\/p>\n\n\n\n

Je\u015bli nie zd\u0105\u017cyli\u015bcie zarezerwowa\u0107 i na dany termin nie ma ju\u017c miejsc, prosimy zagl\u0105da\u0107 na nasz\u0105 stron\u0119. Zdarzaj\u0105 si\u0119 przypadki rezygnacji, wi\u0119c miejsca mog\u0105 si\u0119 jeszcze zwolni\u0107. Zazwyczaj w formularzu udost\u0119pniamy tak\u017ce opcj\u0119 „zg\u0142oszenia na list\u0119 rezerwow\u0105”.<\/p>\n\n\n\n

8. Jestem osob\u0105 doros\u0142\u0105, czy powy\u017csze zasady te\u017c mnie dotycz\u0105?<\/strong><\/p>\n\n\n\n

Osoby pe\u0142noletnie\npodpisuj\u0105 umow\u0119 same za siebie, a procedura rezerwacji jest\npraktycznie taka sama. \n<\/p>\n","protected":false},"excerpt":{"rendered":"

Najcz\u0119stsze problemy przy rezerwacji oboz\u00f3w – zajrzyj do PYTA\u0143 I ODPOWIEDZI!<\/p>\n","protected":false},"author":1,"featured_media":49184,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-48040","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bez-kategorii"],"yoast_head":"\nFAQ - REZERWACJA OBOZ\u00d3W - Kortunal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kortunal.com\/index.php\/2019\/12\/31\/faq-obozy\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - REZERWACJA OBOZ\u00d3W - Kortunal\" \/>\n<meta property=\"og:description\" content=\"Najcz\u0119stsze problemy przy rezerwacji oboz\u00f3w - 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